Welcome to the topodus.shop website. By using this Site or purchasing our pet products, you agree to be bound by the following terms and conditions. Please read them carefully.

  1. Scope
    These Terms apply to all users who visit this Site and purchase pet products (such as pet food, toys, mattresses, care products, and accessories).
  2. Account and Security
    Users are required to provide accurate and complete registration information and to keep their account password and personal information confidential.
    Users are fully responsible for all activities conducted through their accounts.
  3. Orders and Payment
    All orders are subject to full payment, including applicable taxes and shipping costs.
    We accept various payment methods (credit cards, PayPal, etc.), and payment information is protected under our Privacy Policy.
    We reserve the right to refuse to process any order, including orders suspected of fraudulent or illegal activity.
  4. Shipping and Logistics
    Orders within the United States typically arrive within 3-7 business days, depending on the shipping area. International orders can be delivered to certain countries and regions. Shipping time typically takes 7-21 business days. Customs duties and other fees may apply and are the customer’s responsibility.

After shipment, we will provide a tracking number via email for easy tracking of the shipment status.

  1. Returns and Refunds
    Returns or exchanges must be made within 30 days of receiving the product. Items must be unused and fully packaged.
    Refunds will be processed after the returned item is received and verified to be correct, typically taking 5-10 business days.
    Return shipping costs are the customer’s responsibility for non-quality issues. Return shipping costs for quality issues or incorrect product delivery are covered by us.
  2. Product Description and Availability
    We strive to provide accurate product descriptions, pricing, and availability information, but we do not guarantee complete accuracy.
    Images are for reference only; actual products may vary slightly.
  3. Intellectual Property
    This website and its content (text, images, logos, trademarks, etc.) are protected by copyright and intellectual property rights.
    Unauthorized reproduction, dissemination, or commercial use is prohibited.
  4. Limitation of Liability
    Use of this website and purchase of products are at your own risk.
    We assume no liability for direct or indirect losses arising from the use or inability to use the products, except as otherwise provided by law.
  5. Governing Law and Dispute Resolution
    These Terms shall be governed by the laws of the United States.
    Disputes arising from these Terms shall first be resolved through friendly negotiation; if negotiation fails, they may be brought before the courts in the jurisdiction of our company.
  6. Modifications to Terms
    We reserve the right to modify these Terms at any time. Modified Terms will be posted on this page and the effective date will be indicated.